 Your Library is constantly striving to maintain the high level of
its collection and services, both nationally and internationally. As part of this mission,
we are currently organizing a user satisfaction survey, which will be available both
electronically and in print format to all users - students, academic and non-academic
staff, as well as our numerous non-Bilkent users. If you would like to help us improve our
services and facilities, please take the short time necessary to complete the survey.
Remember, even if you rarely come to the Library in person, you probably still make use of
our website and our electronic subscriptions and your opinions are, therefore, important
to us.
In order to complete the survey, you have a number of choices. All Bilkent users will
receive a notification to their Bilkent e-mail accounts containing a link to the online
version. Please click on the link, complete the survey, and submit. There will also be a
link directly from the Library's website. Alternatively, you can complete a paper version
of the survey. Copies will be available at both Main and East Campus Libraries, at the
entrances and at the circulation desks. In addition, copies will be given out by
instructors during some selected survey courses this week.
Please note that the survey will be "active" for only two weeks, between May
13 and 25, and after those dates it will cease to be available
in any format.
The Bilkent University Library Survey 2007-2008 was prepared by library staff, with the
advice and assistance of Selin Atalay (MAN), Ceylan Kızılduman-Yazıcı (CTP), and Robin
Turner (FAE). Bilkent University Library is grateful to Dr. Atalay, Ms.
Kızılduman-Yazıcı, and Mr. Turner for their help, and to the instructors who have
agreed to distribute the survey during their courses.
Thank you all in advance for completing the survey and thus helping us to continue to be
the best academic library in Turkey!
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